FAQ : Shipping and delivery

  • When will I be delivered?

    Covid-19 :
    We supports you through this unusual situation and maintain shipping. Now free express delivery at home for 100€-and-more purchases.
    [ Informations Covid-19 ]

    Our shippings are proceeding as usual but due to an unusual context our delivery delays might be disturbed. We sincerly apologize for all inconvenience caused.

    Your health is our priority: our carriers put attention to sanitary operating rules fixed by the governement and all deliveries are now proceeded without contact nor against signature.

    Update Colissimo :
    All deliveries interrupted in France, Czech Republic and Italy.

    Pick-up-and-go deliveries interrupted in : Spain, Germany, Portugal.
    All deliveries interrupted in French Foreign Island. All the orders will be safely stored in our facility and will be reshiped at the end of the crisis.

    Update Chronopost :
    All functioning.

    TOMORROW AT YOUR DOORSTEP WITH CHRONOPOST’S EXPRESS SHIPPING OPTION

    Place your order before 3pm Monday to Friday to be delivered next morning before 6pm at home or in Pick-up&Go.

    Place your order between Thursday 3pm and Friday 3pm and get it delivered at home or in Pick-up&go on Saturday with the « Get me delivered on Saturday » option. (5.50€ extra charge)

    All orders placed from Friday 3pm to Monday 3pm will be shipped on Monday to be delivered on Tuesday.

    Express delivery: at home or in Pick-up&go? Because deliverers can be late or come by when you’re not at home and reschedule your delivery we recommend opting for the Pick-up&go option.

    Shipping to France:

    ShippingReturns

    Shipping Methods

    Duration

    Shipping Cost

    Standard Shipping in Pick-up&go via Mondial Relay

    48/72h

    Temporarily unavailable

    Standard Shipping at home with countersign via Colissimo

    48/72h

    Temporarily unavailable

    Express Delivery in Pick-up&go via Chronopost

    24h

    Free for 100€+ orders

    7€ for below 100€ orders

    Express Delivery at home with countersign via Chronopost

    24h

    Free for 100€+ orders

    7€ for below 100€ orders

    Shipping to French foreign Islands (Guadeloupe, French Guiana, Martinique, Mayotte, New-Caledonia, French Polynesia, Réunion, Saint-Martin):

    Shipping Methods

    Duration

    Shipping Cost

    Standard Shipping at home with countersign via Colissimo

    4/7 days

    Temporarily unavailable

    Shipping to Corsica:

    Shipping Methods

    Duration

    Shipping Cost

    Standard Shipping in Pick-up&go via Mondial Relay

    72/96h

    Temporarily unavailable

    Standard Shipping at home with countersign via Colissimo

    72/96h

    Temporarily unavailable

    Express Delivery in Pick-up&go via Chronopost

    48h

    Free for 500€+ orders

    37€ for below 500€+ orders

    Express Delivery at home with countersign via Chronopost

    48h

    Free for 550€+ orders

    37€ for below 550€ orders

    You do not live in France? We can deliver all over Europe (except for UK)!

    View our pricelist for:

    Shipping to Austria, Belgium, Denmark, Finland, Germany, Greece, Ireland, Italy, Luxembourg, Netherlands, Portugal, Spain, Sweden:

    Shipping Methods

    Duration

    Shipping Cost

    Standard Shipping in Pick-up&go via Mondial Relay

    (Spain, Luxembourg, Belgium only)

    72/96h

    Temporarily unavailable

    Standard Shipping at home with countersign via Colissimo

    72/96h

    Free for 150€+ orders

    7€ for below 150€ orders

    Express Delivery at home with countersign via Chronopost

    48h

    Free for 181€+ orders

    10€ for below 181€ orders

    * Prices inclusive of VAT calculated for information purposes on the basis of 20% VAT.

    Shipping to Bulgaria, Estonia, Hungary, Latvia, Lithuania, Poland, Czech Republic, Romania, Slovakia, Slovenia:

    Shipping Methods

    Duration

    Shipping Cost

    Standard Shipping at home with countersign via Colissimo

    4/7 days

    Free for 500€+ orders

    24€ for below 500€ orders

    Express Delivery at home with countersign via Chronopost

    72h

    Free for 500€+ orders

    18€ for below 500€ orders

    * Prices inclusive of VAT calculated for information purposes on the basis of 20% VAT.

    Shipping to Croatia, Liechtenstein, Switzerland:

    Shipping Methods

    Duration

    Shipping Cost

    Standard Shipping at home with countersign via Colissimo

    4/7 days

    Free for 500€+ orders

    24€ for below 500€ orders

    Express Delivery at home with countersign via Chronopost

    72h

    24 €

    * Prices inclusive of VAT calculated for information purposes on the basis of 20% VAT.

    Shipping to the Åland Islands, Albania, Andorra, Belarus, Bosnia Herzegovina, Cyprus, Faroe Islands, Gibraltar, Greenland, Guernsey, Iceland, Jersey, Macedonia, Malta, Isle of Man, Moldova, Monaco, Montenegro, Norway, Russian Federation, Saint- Marin, Holy See (Vatican City State), Serbia, Svalbard and Jan Mayen Island, Turkey, Ukraine:

    Shipping Methods

    Duration

    Shipping Cost

    Standard Shipping at home with countersign via Colissimo

    4/7 days

    Free for 500€+ orders

    24€ for below 500€ orders

    * Prices inclusive of VAT calculated for information purposes on the basis of 20% VAT.

    I cannot found a answer to my question : contact Basket4Ballers

  • Do you ship to the French Overseas Islands ?

    Yes, we do ship to the French overseas islands. Shipping costs are 30€ for Guadeloupe, Martinique, Réunion, Guyane, etc...

    I cannot found a answer to my question : contact Basket4Ballers

  • Do you deliver abroad?

    Yes, we do deliver abroad everywhere in Europe (except United Kingdom), you can find the list of countries in which we offer delivery here

    Please note: We do not deliver outside of Europe, the United States, China or the Middle East.

    I cannot found a answer to my question : contact Basket4Ballers