FAQ : Shipping and delivery

  • When will I be delivered?

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    basket4ballers was distinguished best e-commerce delivery 2024.

    Indeed, basket4ballers.com has arrived 1st in its « Ball Sports » category.

    Learn more about our « Best delivery » medal distinction awarded by an independent firm expert in parcel transport, ColisConsult.

    TOMORROW AT YOUR DOORSTEP WITH CHRONOPOST’S EXPRESS SHIPPING OPTION

    • Place your order before 3pm Monday to Friday to be delivered next morning before 6pm, at home or in Pick-up&Go.
    • Place your order between Thursday 3pm and Friday 3pm and get it delivered at home or in Pick-up&go on Saturday with the « Get me delivered on Saturday » option. (5.50€ extra charge)
    • All orders placed from Tuesday 3pm to Friday 3pm will be shipped on Friday, to be delivered on Tuesday.
    • All orders placed from Friday 3pm to Monday 3pm will be shipped on Monday, to be delivered on Tuesday.

    Express delivery: at home or in Pick-up&go? Because deliverers can be late or come by when you’re not at home and reschedule your delivery we recommend opting for the Pick-up&go option.

    Shipping to France:

    ShippingReturns

    Shipping Methods

    Duration**

    Shipping Cost *

    Standard Shipping in Pick-up&go via Chronopost

    4/5 jours

    Free for 100€+ orders

    5€ for below 100€ orders

    Standard Shipping at home with countersign via Colissimo

    48/72h

    Free for 160€+ orders

    7€ for below 160€ orders

    Express Delivery in Pick-up&go via Chronopost

    24h

    Free for 150€+ orders

    7€ for below 150€ orders

    Express Delivery at home with countersign via Chronopost

    24h

    10€

    * Caution - On unique pairs, port fees will come to apply in addition.

    ** Delivery delays start once the order is shipped. Only orders placed before 3:00 P.M. are shipped the same day, from Monday to Friday. Orders placed between Friday 3:00 PM and Monday 3:00 PM are shipped on Monday.

    Shipping to French foreign Islands (Guadeloupe, French Guiana, Martinique, Mayotte, New-Caledonia, French Polynesia, Réunion, Saint-Martin):

    Shipping Methods

    Duration**

    Shipping Cost *

    Standard Shipping at home with countersign via Colissimo

    6 to 18 days

    30€ for below 181€ orders

    60€ for 181€+ orders

    * Caution - On unique pairs, port fees will come to apply in addition.

    ** Delivery delays start once the order is shipped. Only orders placed before 3:00 P.M. are shipped the same day, from Monday to Friday. Orders placed between Friday 3:00 PM and Monday 3:00 PM are shipped on Monday.

    Attention - If customs duties, local taxes, or import duties are payable, these duties are borne by the Buyer and are entirely his responsibility, both in terms of declarations and payments to the relevant authorities and organizations.

    Shipping to Corsica:

    Shipping Methods

    Duration**

    Shipping Cost *

    Standard Shipping in Pick-up&go via Chronopost

    4/5 jours

    Free for 100€+ orders

    6€ for below 100€ orders

    Standard Shipping at home with countersign via Colissimo

    72/96h

    Free for 160€+ orders

    7€ for below 160€ orders

    Express Delivery in Pick-up&go via Chronopost

    48h

    35€

    Express Delivery at home with countersign via Chronopost

    48h

    35€

    * Caution - On unique pairs, port fees will come to apply in addition.

    ** Delivery delays start once the order is shipped. Only orders placed before 3:00 P.M. are shipped the same day, from Monday to Friday. Orders placed between Friday 3:00 PM and Monday 3:00 PM are shipped on Monday.

    You do not live in France? We can deliver all over Europe !

    View our pricelist for:

    Shipping to Austria, Belgium, Denmark, Germany, Ireland, Italy, Luxembourg, Netherlands, Portugal, Spain:

    Shipping Methods

    Duration**

    Shipping Cost *

    Standard Shipping in Pick-up&go via Mondial Relay

    (Spain, Luxembourg, Belgium only)

    4/5 jours

    Free for 100€+ orders

    8€ for below 100€ orders

    Standard Shipping at home with countersign via Colissimo

    72/96h

    Free for 160€+ orders

    10€ for below 160€ orders

    Express Delivery at home with countersign via Chronopost

    48h

    15€

    Prices inclusive of VAT calculated for information purposes on the basis of 20% VAT.

    * Caution - On unique pairs, port fees will come to apply in addition.

    ** Delivery delays start once the order is shipped. Only orders placed before 3:00 P.M. are shipped the same day, from Monday to Friday. Orders placed between Friday 3:00 PM and Monday 3:00 PM are shipped on Monday.

    Shipping to Bulgaria, Croatia, Estonia, Finland, Greece, Hungary, Latvia, Liechtenstein, Lithuania, Poland, Czech Republic, Romania, Slovakia, Slovenia, Sweden, Switzerland:

    Shipping Methods

    Duration**

    Shipping Cost *

    Standard Shipping at home with countersign via Colissimo

    4/7 days

    24€

    Express Delivery at home with countersign via Chronopost

    72h

    24€

    Prices inclusive of VAT calculated for information purposes on the basis of 20% VAT.

    * Caution - On unique pairs, port fees will come to apply in addition.

    ** Delivery delays start once the order is shipped. Only orders placed before 3:00 P.M. are shipped the same day, from Monday to Friday. Orders placed between Friday 3:00 PM and Monday 3:00 PM are shipped on Monday.

    Attention - If customs duties, local taxes, or import duties are payable, these duties are borne by the Buyer and are entirely his responsibility, both in terms of declarations and payments to the relevant authorities and organizations.

    Shipping to the Åland Islands, Albania, Andorra, Belarus, Bosnia Herzegovina, Cyprus, Faroe Islands, Gibraltar, Greenland, Guernsey, Iceland, Jersey, Macedonia, Malta, Isle of Man, Moldova, Monaco, Montenegro, Norway, Russian Federation, Saint- Marin, Holy See (Vatican City State), Serbia, Svalbard and Jan Mayen Island, Turkey, Ukraine:

    Shipping Methods

    Duration**

    Shipping Cost *

    Standard Shipping at home with countersign via Colissimo

    4/7 days

    24€

    Prices inclusive of VAT calculated for information purposes on the basis of 20% VAT.

    * Caution - On unique pairs, port fees will come to apply in addition.

    ** Delivery delays start once the order is shipped. Only orders placed before 3:00 P.M. are shipped the same day, from Monday to Friday. Orders placed between Friday 3:00 PM and Monday 3:00 PM are shipped on Monday.

    Attention - If customs duties, local taxes, or import duties are payable, these duties are borne by the Buyer and are entirely his responsibility, both in terms of declarations and payments to the relevant authorities and organizations.

    I cannot found a answer to my question : contact Basket4Ballers

  • Do you ship to the French Overseas Islands ?

    Yes, we do ship to the French overseas islands. Shipping costs are 30€ for Guadeloupe, Martinique, Réunion, Guyane, etc...

    For such deliveries, the total amount of the order is duty-free. Hence, when the order is delivered, local VAT and import duties may be demanded, to finalize the importation of the articles ordered.

    I cannot found a answer to my question : contact Basket4Ballers

  • Do you deliver abroad?

    Yes, we do deliver abroad everywhere in Europe, you can find the list of countries in which we offer delivery here

    Please note: We do not deliver outside of Europe, the United States, China or the Middle East.

    I cannot found a answer to my question : contact Basket4Ballers