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Loyalty points

Loyalty points

LOYALTY POINTS:

new : Loyalty points are back for all customers, with progressive tiers depending on status in the b4b Squad :

  • For Rookie customers and new customers: 1% of purchases made on eligible items are converted into loyalty points.
  • For All-Star customers: 3% of purchases made on eligible items are converted into loyalty points.
  • For MVP customers: 5% of purchases made on eligible items are converted into loyalty points.

Further information is available at b4b Squad.

Each time you place an order for a full-price item (order delivered and accepted), you'll earn loyalty points that can be converted into a discount code for future purchases 30 days after receipt of your order.

To convert your discount points into a loyalty code, simply..:

1. go to your customer account in the loyalty points tab

2. click on "transform my points into a voucher", 30 days after your last purchase (as the points accumulated will be cancelled in the event of a cancelled or returned order).

3. go to the discount code tab

4. copy the discount code

5. paste the discount code in "coupon" during the 1st step of the shopping cart.

Loyalty points are valid for one year and can only be used once. Under no circumstances can they be reallocated for an exchange.

Each returned order will result in the cancellation of the loyalty points resulting from this order.

Each refund request will be deducted from the value of the loyalty discount code from which the customer could have benefited on another order prior to the refund request.