Loyalty points

LOYALTY POINTS :

NEW : Loyalty points are now exclusive to All-Star and MVP customers within the b4b Squad program :

  • For All-Star customers : 3% of your purchases of qualifying articles are transformed into loyalty points
  • For MVP customers : loyalty points are doubled ! 6% of your purchases of qualifying articles are transformed into loyalty points

More information on the b4b Squad page.

For every order made (accepeted and delivered) of non-discounted product, you get loyalty points that you may convert into a discount code. This discount code can be used for your next order.>

To convert your loyalty points into voucher code, you need to:

  1. Log into your account and go to the “My loyalty points” tab.

  2. Select “Transform my points into a voucher of”, available 30 days after your last order (because loyalty points would be cancelled if you cancel or return your order)

  3. Go to the “Vouchers from loyalty points” tab.

  4. Copy the voucher code.

  5. Paste the voucher code in “discount voucher” in the first step of your order.

Loyalty points are available for 1 year and can only be used once. They can't be exchanged or refunded.

For any withdrawal the loyalty points acquired with the order are cancelled.

For any refund request of a order made with a discount code, the value of the discount code will be deducted from the amount.