FAQ : Shop

  • Do you have a store?

    We do not have a store.

    I cannot found a answer to my question : contact Basket4Ballers

  • Are the payment secured?

    We have 2 types of secured payments

    Secure payment of your order :

    Credit card (3D Secure) payment : Your credit card payment is made on the secured website of our bank (Caisse d'Epargne). Every private informations of your credit card are encrypted and are only usable by the Caisse d'Epargne.

    Paypal payment : No need of credit card number, your e-mail adress and your paypal password are enough.

    I cannot found a answer to my question : contact Basket4Ballers

  • Is it possible to pay in several instalments ?

    We do not offer payment in several instalments.

    I cannot found a answer to my question : contact Basket4Ballers

  • How to use a voucher ?

    In order to use a voucher, you need to copy and paste it into the box that you have in your shopping cart and you need to be connected to your customer account.

    The voucher genrated from a returned product looks like this :

    character-digit-digit-character-digit-digit-digit-digit-character-digit-digit-digit-digit

    The voucher is in My account > My vouchers.

    The voucher has a 1 year validity, once the period of one year has passed we can not reactivate it or refund the value of the voucher.

    I cannot found a answer to my question : contact Basket4Ballers