I'd like to cancel my order before it gets shipped.

If you do not want to keep the order that you made, please contact our customer service, in order to intercepted your package our shipping service. If your order can't be intercepted by our services, it will be sent to registered adress, you will have to send it back by following our return procedure.

When the package hasn't been sent yet, we will be able to cancel your order. In that case, tell us if you rather like a voucher in order to make a new order quickly or a refound that will take place within 15 days.

The procedure is the same if when you only want to keep a part of your order. We cannot change your order as soon as it is transferred to our warehouse and the order status is under preparation.